Privacy Policy

Introduction

Welcome to rc444. We are committed to protecting the privacy and personal data of every user who accesses our online casino and sports betting platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights available to you as a registered player on rc444.

By accessing or using rc444 — whether on the web or via a mobile device — you acknowledge that you have read and understood this policy. If you do not agree with any part of this Privacy Policy, you should discontinue use of the platform immediately.

This policy applies to all services offered on rc444, including cricket betting, live casino games, slots, crash games, and all associated account management and payment functions. All references to 'we', 'us', and 'our' in this document refer to rc444.

Information We Collect

We collect several categories of personal data to provide our services securely and effectively to players across Bangladesh, including users in Dhaka, Chittagong, Sylhet, Khulna, and beyond.

Registration and Account Data

• Full legal name as provided at the time of registration
• Email address and mobile phone number
• Date of birth (to verify that you are 21 years of age or older)
• Residential address, including city and district within Bangladesh
• Username and encrypted account credentials

Financial and Transaction Data

• Deposit and withdrawal transaction records, including amounts in BDT
• Payment method details (bKash wallet number, Nagad account, Rocket, Upay, or card details for Visa/Mastercard)
• Bonus redemption and wagering history associated with your account
• Refund and dispute records where applicable

Technical and Usage Data

• IP address, device type, operating system, and browser information
• Session data including login timestamps, pages visited, and gameplay activity logs
• Cookie data and similar tracking technologies as described in the Cookies section below

How We Use Your Information

rc444 uses the personal data we collect for a range of legitimate purposes, all of which are necessary to operate the platform responsibly and in compliance with applicable standards.

• Creating, verifying, and managing your rc444 player account
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and other accepted payment channels
• Delivering cricket betting, live casino games, slots, and other platform features to you
• Conducting identity verification (KYC) to prevent fraud and underage gambling
• Sending transactional communications such as deposit confirmations, withdrawal status, and security alerts
• Improving platform performance, game stability, and user experience based on anonymised usage data
• Enforcing responsible gaming limits, self-exclusion requests, and account restrictions where necessary

Sharing of Information

rc444 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:

• Payment processors and banking partners — to complete your bKash, Nagad, Rocket, Upay, Visa, or Mastercard transactions securely
• KYC and fraud prevention providers — to verify identity, detect suspicious activity, and comply with anti-money-laundering obligations
• Technology and game providers — such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi — who need account-level session data to deliver certified games to your device
• Legal and regulatory authorities — where we are required by applicable law or an official order to disclose information

All third-party partners with whom we share data are contractually required to handle your information with appropriate security measures and to use it only for the specific purpose for which it was shared.

Cookies and Tracking Technologies

rc444 uses cookies and similar technologies (such as local storage and pixel tags) to enhance your browsing experience, maintain session security, and analyse platform usage. When you visit rc444 for the first time, your continued use of the site constitutes acceptance of our cookie practices.

Types of Cookies We Use

• Essential cookies — required for login sessions, security tokens, and core platform functionality; these cannot be disabled without affecting the service
• Analytics cookies — used to understand how players navigate rc444, which games are most popular, and where technical issues arise, so we can improve the platform
• Preference cookies — store your language setting, display preferences, and session-based customisations to reduce repetitive configuration on return visits

You may manage or disable non-essential cookies through your browser settings. Note that disabling essential cookies will impair your ability to log in and use core features of rc444.

Data Security

rc444 employs industry-standard security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers, as well as certified RNG technology for game outcomes to ensure fairness.

While we take all commercially reasonable precautions, no method of internet transmission or electronic storage is 100% secure. In the event of a data breach that affects your rights, we will notify affected users promptly in accordance with applicable notification obligations.

Data Retention

We retain your personal data for as long as your rc444 account remains active, or as long as is necessary to fulfil the purposes described in this Privacy Policy. If you close your account, we may retain certain records for a legally required period to comply with applicable financial, fraud prevention, and regulatory obligations.

Transaction records are typically retained for a minimum of five years from the date of the transaction. Account data may be retained for up to seven years following account closure to support dispute resolution and audit requirements.

Your Data Rights

As a user of rc444, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the email address provided at the end of this policy.

• Right of access — you may request a copy of all personal data we hold about you
• Right to rectification — you may request correction of inaccurate or incomplete personal data
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for us to retain it, subject to legal retention obligations
• Right to restriction — you may request that we limit processing of your data in certain circumstances while a dispute or correction request is pending
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time, which will not affect the lawfulness of prior processing

We will respond to all valid data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before actioning your request.

Third-Party Links

rc444 may from time to time display promotional content or informational references that mention third-party services. This Privacy Policy applies solely to data processed by rc444 and does not cover the privacy practices of any external parties. We encourage you to review the privacy policy of any third-party service you choose to engage with.

Children's Privacy

rc444 is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has accessed or registered on rc444, please contact us immediately at [email protected] so we can take prompt action to close the account and delete associated data.

Age verification is a mandatory step during the registration process on rc444. We take this obligation seriously as part of our broader commitment to responsible gaming in Bangladesh.

Changes to This Privacy Policy

rc444 reserves the right to update or modify this Privacy Policy at any time. When changes are made, the revised policy will be published on this page with an updated effective date. Material changes that significantly affect how we handle your data will be communicated to registered users via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically. Your continued use of rc444 following any update constitutes your acceptance of the revised terms.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way rc444 handles your personal data, please contact our support team. We are available 24/7 to assist registered players across Bangladesh.

Email us at:

[email protected]